Using Research to Support Organizational Change and Improvement. By Stephanie Wheeler. Source: Business Information Review. June 2009. This article explores the importance of organizational research as a tool to support business change and improvement. Describes a tried and tested research methodology that has been used within public and private sector organizations and can be easily adapted by in-house research and information services. Explores the importance of organizational research as a tool to support business change and improvement. Describes a tried and tested research methodology that has been used within public and private sector organizations and can be easily adapted by in-house research and information services. Demonstrates how research can be used to evaluate the effectiveness of learning and development products and services. Includes a case study from a central government department that investigates the role of the line manager in learning. http://bir.sagepub.com/cgi/content/abstract/26/2/112 Key Words: action research • analysis • business change • business improvement • evaluation • knowledge management • primary research • research objective • secondary research © 2007 Stephanie Wheeler Associates Ltd, All rights reserved website design & development - smoove interactive Stephanie Wheeler Associates Ltd is a company registered in England and Wales with Registration Number: 06419942.